top of page

Services

Conflict Resolution

In the dynamic landscape of business, conflicts inevitably arise due to differing perspectives and interests, both within and between organisations. Swift and effective conflict resolution is essential for organisations to focus on their core business activities. When disputes remain unresolved, they may escalate and affect relationships, decision‑making, and resources.

 

I act primarily as an arbitrator and mediator in domestic and international commercial disputes. In addition, I engage in early dispute prevention and resolution by serving as a dispute board member and acting as an early neutral evaluator, depending on the nature and stage of the dispute.

 

Effective dispute resolution enables organisations to address disputes in a structured manner and to refocus time and resources on productive activities, rather than expending them on prolonged uncertainty. A well‑chosen process can also support continuity of business relationships and constructive engagement between the parties.

Mediator

I'm a strong advocate for mediation as a sustainable way to resolve conflicts. 

 

In mediation, a mediator acts as an impartial third party, facilitating communication and negotiation between conflicting parties. By guiding discussions and encouraging dialogue, the mediator aids in finding a mutually agreeable resolution outside of formal legal proceedings. The mediator’s role involves assisting parties in identifying shared interests, exploring various solutions, and ultimately concluding agreements that cater to their needs. This empowers the parties involved to achieve sustainable solutions to their disputes.

With my experience in law and business, along with strong people skills and a background as both a CEO and leader in expert organizations, and legal professional with versatile experience in business law, I bring a practical, business-oriented approach to mediation. My aim is to bring people and organizations together, blending legal know-how with business objectives to find lasting solutions through mediation.

In addition to being accredited as a mediator by the Finnish Bar Association, I am a CEDR (Centre for Effective Dispute Resolution) accredited mediator. 

Prior to becoming an independent arbitrator and mediator, I was a member of the Finnish Bar Association’s standing committee on mediation. I also actively participated as a lecturer in the Finnish Bar Association’s courses in mediation. When working as the Secretary General for the Arbitration Institute of the Finland Chamber of Commerce (FAI), I was a member of the task force that drafted the FAI Mediation Rules.

In complex mediations involving multiple parties, it can often be beneficial to engage multiple mediators. To address such intricate scenarios effectively, I've cultivated a strong network of experienced mediators whom I collaborate with, ensuring thorough and efficient handling of extensive mediation proceedings when required.

The successful outcome of mediation typically culminates in a settlement agreement, which not only resolves the immediate conflict but also lays the groundwork for future cooperation if mutually advantageous. Even if resolution isn't reached during the mediation process, parties often find a resolution shortly afterward.

 

Importantly, mediation significantly reduces the need for lengthy and costly legal proceedings, benefiting all involved parties.

Arbitrator

Arbitration offers a recommended alternative to court proceedings for businesses seeking a legally binding resolution to their conflicts. Arbitration involves the appointment of an arbitrator or three arbitrators to legally resolve conflicts. These proceedings typically last around a year, varying with the complexity of the dispute. 

I serve as the sole, presiding, and party-nominated arbitrator in both ad hoc and administered arbitration proceedings, under a variety of arbitration rules such as the FAI, DIA, and SCC Rules, across different applicable laws and seats of arbitration. 

Characterized as business-minded, determined, hands-on, thorough, and well-prepared, I approach arbitration with a pragmatic mindset. My goal is to facilitate a well-structured arbitration process that considers the parties' expectations, wishes, rights, and obligations, while also ensuring efficiency in proceedings and timely decision-making.

The outcome of arbitration proceedings is a final arbitral award, internationally recognized and enforceable. Businesses benefit from this award as it provides a legally binding resolution, ensuring certainty and finality. This clarity enables efficient planning and resource allocation, minimizes operational disruption, and upholds contractual rights, fostering stability and confidence in commercial dealings.

Dispute Boards & Early Neutral Evaluation 

I serve as a member of Dispute Resolution Boards, also known as Dispute Review Boards and Dispute Avoidance Boards, and act as an early neutral evaluator (ENE) in appropriate cases.
 

Dispute Resolution Boards are independent panels typically appointed at the outset of construction and other long‑term or complex projects. Composed of neutral experts, they follow the project as it progresses, provide recommendations, and assist the parties in addressing disagreements at an early stage. Their purpose is to prevent disputes from escalating and, where disputes do arise, to facilitate their efficient and structured resolution while maintaining project momentum.
 

Early Neutral Evaluation (ENE) is a non‑binding process in which an independent evaluator provides an early, impartial assessment of key legal, factual, or procedural issues in dispute. ENE can assist parties and their advisors in clarifying positions, assessing risks, and making informed decisions about how best to proceed.
 

Drawing on my background in law and business, as well as my experience in senior leadership roles within expert organisations and in dispute resolution, I bring a pragmatic and commercially grounded perspective to both dispute boards and early neutral evaluation.
 

Used appropriately, dispute boards and early neutral evaluation can mitigate the risks associated with disputes, support informed decision‑making, and contribute to the successful completion of projects and the efficient handling of emerging conflicts.

Executive & Governance Roles

Independent and clearly distinct from my roles in conflict resolution, I am available to serve as a board and advisory board member in selected cases, contributing to governance, strategic oversight, and executive‑level decision‑making. My board and advisory board work draws on a background in law and business, extensive experience in senior leadership roles within expert organisations, and formal governance qualifications. I am a Certified Board Member (CBM) and Certified Board Chair (CBM Chairperson).

 

I also provide confidential 1:1 executive coaching for senior lawyers and leaders in professional‑services organisations.
Further information about my executive coaching practice is available on a separate website: heidimerikallateircoaching.com

These roles are undertaken independently and are not combined with, or connected to, my work as arbitrator or mediator.

_DSF1462_Demo1-edit3.jpg

Download my portfolio

Arbitrator  -  Mediator
Conflict Resolution

Merikalla-Teir.com

bottom of page